{"id":1275,"date":"2026-02-04T22:33:30","date_gmt":"2026-02-05T03:33:30","guid":{"rendered":"https:\/\/hnaralon.com\/terms\/"},"modified":"2026-06-25T01:56:25","modified_gmt":"2026-06-25T05:56:25","slug":"terms","status":"publish","type":"page","link":"https:\/\/hnaralon.com\/fr\/terms\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Conditions g\u00e9n\u00e9rales<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Derni\u00e8re mise \u00e0 jour :<\/strong> June 11, 2026<\/p>

Welcome to HNaralon. These Terms and Conditions govern your use of our website and your communication with us regarding paper cups, foodservice packaging products, quotations, samples, custom printing, documentation support, and related B2B supply services.<\/p>

By accessing or using this website, submitting an inquiry, requesting a quotation, or communicating with HNaralon, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website.<\/p>

1. Who We Are<\/h2>

Ce site web est exploit\u00e9 par Haining Aralon Paper Product Co., Ltd.<\/strong> (\u201c HNaralon \u201d, \u201c nous \u201d, \u201c nous \u201d ou \u201c notre \u201d).<\/p>

HNaralon fournit un support de cha\u00eene d'approvisionnement B2B pour les gobelets en papier et les emballages de restauration, y compris les gobelets en papier \u00e0 barri\u00e8re sans PE, les gobelets en papier standard couch\u00e9s PE, les gobelets en papier \u00e0 pulpe de bambou, les bols en papier, les bo\u00eetes en papier, les plateaux en papier, les accessoires de restauration, l'impression personnalis\u00e9e, la communication d'\u00e9chantillons, la communication de commandes en gros et le support de documentation.<\/p>

  • Website:<\/strong> www.hnaralon.com<\/li>
  • Email:<\/strong> danny@hnaralon.com<\/li>
  • WhatsApp \/ t\u00e9l\u00e9phone<\/strong>
    +86 13505831152
    +1 905 431 9966<\/li>
  • Head Office:<\/strong> Haining, Zhejiang, Chine<\/li>
  • Contact Am\u00e9rique du Nord<\/strong>
    55 West Beaver Creek Road, Unit\u00e9 20-21
    Richmond Hill, ON, Canada<\/li><\/ul>

    2. Website Purpose<\/h2>

    This website is intended to provide general information about HNaralon, our paper cup and foodservice packaging products, material options, custom printing capabilities, documentation support, and B2B supply services.<\/p>

    The information on this website is provided for business inquiry and product reference purposes only. It does not constitute a final quotation, purchase contract, technical specification, compliance guarantee, or binding commercial offer unless confirmed separately in writing by HNaralon.<\/p>

    3. Product Information<\/h2>

    We make reasonable efforts to keep product information on this website accurate and up to date. However, product details may vary depending on material route, coating structure, cup size, capacity, printing requirements, packaging method, order quantity, destination market, and confirmed production arrangement.<\/p>

    Product images, descriptions, specifications, capacities, dimensions, colors, printing examples, packaging details, and documentation references are for general presentation only. Final product specifications must be confirmed through written communication, quotation documents, sample approval, production documents, or other agreed business records.<\/p>

    HNaralon may update, modify, add, or remove product information from the website at any time without prior notice.<\/p>

    4. PE-Free Barrier and Material Claims<\/h2>

    PE-free barrier paper cups are designed without conventional PE lamination. Available material routes, coating options, performance features, and documentation support may vary depending on product structure and project requirements.<\/p>

    Any statements related to recyclability, compostability, biodegradability, sustainability, plastic reduction, food contact compliance, or other environmental or regulatory matters must be confirmed according to the specific product structure, test reports, certifications, documentation, and target market requirements.<\/p>

    Unless expressly confirmed in writing by HNaralon for a specific product and market, no statement on this website should be interpreted as a guarantee that all products meet all regulatory, environmental, recycling, composting, or disposal requirements in every country or region.<\/p>

    5. Inquiries and Quotations<\/h2>

    You may submit an inquiry through our website forms, email, WhatsApp, phone, or other business communication channels.<\/p>

    To provide an accurate quotation, we may ask for information such as product type, cup size, capacity, material route, printing needs, packaging requirements, estimated quantity, destination market, documentation needs, and delivery requirements.<\/p>

    Any quotation provided by HNaralon is based on the information available at the time of quotation. Pricing, MOQ, sample cost, tooling cost, printing cost, packaging cost, lead time, payment terms, and shipping terms may change depending on final specifications, order quantity, material availability, production schedule, exchange rate, freight cost, and other business factors.<\/p>

    A quotation is not a final contract unless confirmed by both parties in writing.<\/p>

    6. Samples<\/h2>

    Sample availability, sample cost, shipping cost, preparation time, and sample delivery method will be confirmed based on the requested product, customization requirements, destination, and current stock or production arrangement.<\/p>

    Samples are provided for product evaluation only. Final bulk order products may differ from samples due to confirmed specifications, production batch, printing approval, packaging method, material route, or manufacturing tolerance.<\/p>

    7. Custom Printing and OEM\/ODM Projects<\/h2>

    For custom printing, private label, OEM, ODM, or customized packaging projects, buyers are responsible for providing accurate artwork, logo files, text, colors, barcode information, legal markings, and other design content required for production.<\/p>

    All custom printing details must be reviewed and approved before production. Once artwork, specifications, or production documents are confirmed, changes may affect price, lead time, sample schedule, or production arrangement.<\/p>

    Buyers are responsible for ensuring that the artwork, trademarks, logos, claims, warnings, language, and packaging information they provide do not infringe third-party rights and comply with applicable laws and market requirements.<\/p>

    8. Orders, MOQ, Lead Time, and Payment Terms<\/h2>

    HNaralon provides B2B supply services. MOQ, production lead time, payment terms, trade terms, shipping method, packaging requirements, inspection requirements, and delivery arrangements must be confirmed separately for each order.<\/p>

    Order details are subject to written confirmation between the parties, including but not limited to product specifications, quantity, unit price, total price, payment terms, production schedule, packaging method, shipping terms, and documentation requirements.<\/p>

    Production and delivery schedules may be affected by material availability, production capacity, artwork approval, sample approval, payment timing, customs procedures, logistics conditions, force majeure events, or other factors outside our reasonable control.<\/p>

    9. Shipping and Delivery<\/h2>

    Shipping methods, freight costs, delivery terms, export documents, destination requirements, and estimated transit times will be confirmed according to order quantity, destination, agreed trade terms, and logistics arrangements.<\/p>

    Any delivery time stated in communication or quotation is an estimate unless expressly confirmed otherwise in writing. HNaralon is not responsible for delays caused by customs clearance, port congestion, logistics providers, force majeure events, incorrect buyer information, or destination market procedures beyond our reasonable control.<\/p>

    10. Returns, Claims, and Order Issues<\/h2>

    Because HNaralon provides B2B customized and bulk supply products, returns, replacements, claims, or compensation matters must be handled according to the confirmed order terms and written agreement between the parties.<\/p>

    If there is any issue with delivered products, the buyer should contact HNaralon promptly and provide relevant order information, photos, inspection details, shipping records, and other supporting evidence.<\/p>

    Claims related to quantity, visible damage, product defects, packaging issues, or specification differences must be reviewed based on the confirmed order documents, production tolerance, inspection records, shipping condition, and applicable written agreement.<\/p>

    11. Documentation and Compliance Support<\/h2>

    HNaralon may provide documentation support based on project requirements, product structure, material route, and target market needs. Documentation support may include product information, material details, test report references, certification references, export documents, or other available support documents.<\/p>

    Documentation availability may vary by product and project. Any compliance-related statement must be confirmed according to the specific product, confirmed material route, test reports, certification scope, and target market requirements.<\/p>

    Buyers are responsible for confirming whether the selected product, packaging, labeling, claims, and documentation meet the requirements of their destination market, sales channel, importer, distributor, retailer, foodservice customer, or local authority.<\/p>

    12. Buyer Responsibilities<\/h2>

    When communicating with HNaralon, buyers are responsible for providing accurate and complete information, including product requirements, quantity, destination market, intended use, printing content, packaging needs, documentation requirements, shipping information, and any special regulatory or customer requirements.<\/p>

    Buyers are also responsible for reviewing and confirming quotations, samples, artwork, specifications, order documents, packaging information, shipping details, and compliance requirements before production or shipment.<\/p>

    13. Intellectual Property<\/h2>

    All website content, including text, images, product descriptions, layout, graphics, logos, and other materials, is owned by HNaralon or used with permission, unless otherwise stated.<\/p>

    You may view website content for business inquiry and product reference purposes. You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission from HNaralon.<\/p>

    Buyer-provided artwork, logos, trademarks, and design files remain the responsibility of the buyer. By providing such materials to HNaralon, the buyer confirms that they have the right to use them for quotation, sampling, production, and related business communication.<\/p>

    14. Website Availability and Third-Party Links<\/h2>

    We aim to keep this website accessible and functional, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.<\/p>

    This website may contain links to third-party websites, platforms, documents, or services. These links are provided for convenience only. HNaralon is not responsible for the content, accuracy, privacy practices, security, or availability of third-party websites or services.<\/p>

    15. Limitation of Liability<\/h2>

    To the extent permitted by applicable law, HNaralon shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website, reliance on website information, or inability to access the website.<\/p>

    For B2B transactions, any responsibility related to products, orders, samples, shipping, documentation, claims, or commercial matters shall be determined according to the confirmed written agreement between the parties and applicable law.<\/p>

    16. Force Majeure<\/h2>

    HNaralon shall not be responsible for delay or failure to perform any obligation caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic, war, labor disputes, government actions, customs delays, transportation disruption, port congestion, material shortage, power failure, or other force majeure events.<\/p>

    17. Privacy<\/h2>

    Your use of this website and submission of personal information are also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, protect, and process personal information submitted through the website or other business communication channels.<\/p>

    18. Changes to These Terms<\/h2>

    HNaralon may update these Terms and Conditions from time to time to reflect changes in our website, business process, product information, legal requirements, or operating practices.<\/p>

    The updated version will be posted on this page with a revised \u201cLast updated\u201d date. Your continued use of this website after changes are posted means that you accept the updated Terms and Conditions.<\/p>

    19. Contact Us<\/h2>

    If you have any questions about these Terms and Conditions or wish to contact us about product inquiries, quotations, samples, orders, custom printing, shipping, or documentation support, please contact us:<\/p>