Privacy Policy
Last updated: June 11, 2026
HNaralon respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an inquiry, requesting a quotation, asking for samples, or communicating with us about paper cups and foodservice packaging products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can contact us about your personal information.
1. Who We Are
This website is operated by Haining Aralon Paper Product Co., Ltd. (“HNaralon,” “we,” “us,” or “our”).
HNaralon provides B2B supply support for paper cups and foodservice packaging, including PE-free barrier paper cups, standard PE-coated paper cups, bamboo pulp paper cups, paper bowls, paper boxes, paper trays, foodservice accessories, custom printing, sample communication, bulk order communication, and documentation support.
- Website: www.hnaralon.com
- Email: danny@hnaralon.com
- Phone / WhatsApp: +86 13505831152 +1 905 431 9966
- Head Office: Haining, Zhejiang, China
- North America Contact：55 West Beaver Creek Road, Unit 20-21Richmond Hill, ON, Canada
2. Information We Collect
When you submit an inquiry, request a quotation, contact us through a form, send us an email, or communicate with us through WhatsApp, phone, or other business channels, we may collect the following information:
- Your name
- Company name
- Email address
- Phone number or WhatsApp number
- Country or target market
- Product type you are interested in
- Cup size, capacity, material route, or packaging requirements
- Estimated quantity
- Custom printing requirements
- Documentation or compliance support requirements
- Message content and other information you choose to provide
We may also collect basic technical information when you visit our website, such as IP address, browser type, device type, pages visited, access time, referring pages, and general website usage data. This information helps us maintain website security, understand website performance, and improve user experience.
3. How We Use Your Information
We use the information we collect for B2B business communication and website operation purposes, including to:
- Respond to your inquiry
- Provide quotations
- Discuss product specifications, materials, capacities, printing, packaging, and documentation needs
- Arrange sample communication
- Support order-related communication
- Confirm target market and documentation requirements
- Provide customer service and follow-up support
- Improve our website, product information, forms, and communication process
- Maintain website security and prevent misuse
- Comply with applicable legal or business record requirements
We do not collect payment card information through this website. This website is intended for B2B inquiries and quotation communication, not direct online checkout.
4. Marketing Communications
If you choose to receive product updates or marketing emails from HNaralon, we may use your email address to send occasional information about paper food packaging products, quotations, samples, documentation support, OEM/ODM services, or related business updates.
Marketing consent is optional. It is not required in order to submit an inquiry or request a quotation.
You may unsubscribe from marketing emails at any time by following the unsubscribe instruction in the email or by contacting us directly.
5. Cookies, Analytics, Advertising Tags, and Google Tag Manager
Our website may use cookies and similar technologies to support normal website functions, improve browsing experience, understand website traffic, measure advertising performance, and analyze how visitors interact with our pages and inquiry forms.
We may use Google Tag Manager to manage website tags, including analytics, advertising, conversion tracking, remarketing, or other third-party tags. Google Tag Manager helps us deploy and manage these tags. The specific tags managed through Google Tag Manager may collect information such as page views, device and browser information, approximate location, referral source, interactions with website content, and inquiry or conversion events.
Depending on the tags enabled on our website, we may use services such as Google Analytics, Google Ads conversion tracking, remarketing tags, or similar third-party tools to understand website performance, improve advertising relevance, and measure whether users submit inquiries or request quotations.
Where required by applicable law, we will ask for your consent before using non-essential analytics, advertising, or remarketing cookies. You can manage or disable cookies through your browser settings or through the cookie consent options available on our website. Some website functions may not work properly if cookies are disabled.
We do not use Google Tag Manager or advertising tags to collect payment card information through this website.
6. How We Share Information
We do not sell your personal information.
We may share necessary information only in limited business situations, including with:
- Internal team members who handle inquiries, quotations, samples, production communication, documentation support, or customer service
- Website hosting, email, form, analytics, CRM, or IT service providers that help us operate the website and respond to inquiries
- Logistics, documentation, testing, or business support partners when needed for sample, order, or documentation communication
- Professional advisors or authorities when required by law, regulation, legal process, or legitimate business protection
Where we use third-party service providers, we expect them to process information only for the relevant service purpose and to protect it appropriately.
7. International Business Communication
Because HNaralon serves B2B buyers, importers, distributors, brand owners, and foodservice packaging customers in different markets, your information may be processed or communicated across countries or regions as part of normal business communication.
For example, inquiry details may be used to confirm product specifications, documentation requirements, sample needs, order communication, or target market requirements.
We take reasonable steps to protect personal information when it is processed or communicated in connection with our business operations.
8. Data Retention
We retain inquiry and business communication information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including quotation follow-up, sample communication, order communication, documentation support, customer service, legal compliance, dispute resolution, and business record management.
When personal information is no longer needed, we will delete, anonymize, or securely retain it according to our business and legal requirements.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect the information we collect.
10. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw marketing consent
- Ask questions about how your information is used
To make a request, please contact us using the contact details below. We may need to verify your identity or business relationship before responding to certain requests.
11. Children’s Privacy
Our website and services are intended for business users and B2B buyers. They are not directed to children.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
12. Links to Other Websites
Our website may contain links to third-party websites, documents, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business communication process, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
- Company: Haining Aralon Paper Product Co., Ltd.
- Email: danny@hnaralon.com
- Phone / WhatsApp: +86 13505831152 ,+1 905 431 9966
- Head Office: Haining, Zhejiang, China
- North America Contact :55 West Beaver Creek Road, Unit 20-21
Richmond Hill, ON, Canada