Privacy Policy
Last updated: October 7, 2026
HNaralon respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an inquiry, requesting a quotation, asking for samples, or communicating with us about paper cups and foodservice packaging products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can contact us about your personal information.
1. Who We Are
This website is operated by Haining Aralon Paper Product Co., Ltd. (“HNaralon,” “we,” “us,” or “our”).
HNaralon provides B2B supply support for paper cups and foodservice packaging, including PE-free barrier paper cups, standard PE-coated paper cups, bamboo pulp paper cups, paper bowls, paper boxes, paper trays, foodservice accessories, custom printing, sample communication, bulk order communication, and documentation support.
- Company: Haining Hualong Paper Products Co., Ltd.
- Privacy Contact: danny@ or a monitored privacy@hnaralon.com address
- Head Office: 6 Shidai Rd, Haining, Jiaxing, Zhejiang, China, 314499
- North America Contact: 55 West Beaver Creek Road, Units 20–21, Richmond Hill, ON L4B 1K5, Canada
- North America / Canada Phone: +1 905 431 9966
2. Information We Collect
When you submit an inquiry, request a quotation, contact us through a form, send us an email, or communicate with us through WhatsApp, phone, or other business channels, we may collect the following information:
- Your name
- Company name
- Email address
- Phone number or WhatsApp number
- Country or target market
- Product type you are interested in
- Cup size, capacity, material route, or packaging requirements
- Estimated quantity
- Custom printing requirements
- Documentation or compliance support requirements
- Message content and other information you choose to provide
- Target market, including California, other U.S. states, Canada, Quebec, or another destination market
- Intended product use and beverage application
- Estimated order quantity and estimated annual volume
- Delivery city, state, province, ZIP code, or postal code
- Desired delivery date
- Required product, food-contact, PFAS, FSC, testing, packing, or shipment documentation
- Product page URL, selected cup size, cup structure, and material route
- Referral source, advertising campaign, and UTM parameters
- Cookie, analytics, advertising, and marketing communication preferences
- We may also collect basic technical information when you visit our website, such as IP address, browser type, device type, pages visited, access time, referring pages, and general website usage data. This information helps us maintain website security, understand website performance, and improve user experience.
3. How We Use Your Information
We use the information we collect for B2B business communication and website operation purposes, including to:
- Respond to your inquiry
- Provide quotations
- Discuss product specifications, materials, capacities, printing, packaging, and documentation needs
- Arrange sample communication
- Support order-related communication
- Confirm target market and documentation requirements
- Provide customer service and follow-up support
- Improve our website, product information, forms, and communication process
- Maintain website security and prevent misuse
- Comply with applicable legal or business record requirements
We do not collect payment card information through this website. This website is intended for B2B inquiries and quotation communication, not direct online checkout.
When you submit an inquiry or request a quotation, we may collect information about your target market, intended product use, cup size and structure, selected material route, estimated order quantity, estimated annual volume, custom printing requirements, delivery location, desired delivery date, and requested product documentation.
We may also collect the product page URL, referral source, advertising campaign information, UTM parameters, and your cookie or marketing communication preferences. We use this information to understand your inquiry, measure website and advertising performance, and respond with the relevant product specification, quotation, delivery discussion, and documentation support.
4. Marketing Communications
If you choose to receive product updates or marketing emails from HNaralon, we may use your email address to send occasional information about paper food packaging products, quotations, samples, documentation support, OEM/ODM services, or related business updates.
Marketing consent is optional. It is not required in order to submit an inquiry or request a quotation.
You may unsubscribe from marketing emails at any time by following the unsubscribe instruction in the email or by contacting us directly.
5. Cookies, Analytics, Advertising Tags, and Google Tag Manager
We use essential cookies and similar technologies to operate, secure, and maintain our website. Where enabled and permitted by your cookie choices, we may also use Google Tag Manager, Google Analytics 4, Google Ads conversion tracking, Google Ads remarketing, and Google reCAPTCHA.
These technologies may process information such as your IP address, device and browser information, approximate location, pages visited, referral source, advertising campaign information, interactions with website content, form activity, and successful inquiry submissions.
Non-essential analytics, advertising, and remarketing technologies are disabled until consent is obtained where required. You may change or withdraw your cookie choices through the Cookie Settings function available on our website.
6. Sale, Sharing, and Service Providers
We do not sell personal information for monetary consideration.
When you consent to analytics, advertising, or remarketing technologies, certain online identifiers, device information, and website activity information may be disclosed to analytics and advertising providers for purposes such as website measurement, attribution, advertising, and remarketing.
We do not use non-essential analytics or advertising technologies unless permitted by applicable law and, where required, with your consent. You may withdraw your consent or disable non-essential cookies and similar technologies at any time through our Cookie Settings.
If you are a California resident and applicable California privacy law provides you with a right to opt out of the sale or sharing of personal information, you may exercise that right through the applicable privacy controls or request method described in this Privacy Policy. Where required by applicable law, we will honor valid opt-out signals, including Global Privacy Control (GPC).
Depending on the services you use or the nature of your inquiry or order, we may disclose information to the following categories of service providers or business partners:
- Website hosting and security providers
- Email and business communication providers
- Form, CRM, and customer management providers
- Google Tag Manager, Google Analytics, Google Ads, and Google reCAPTCHA
- WhatsApp or other communication platforms used to communicate with customers
- Logistics, testing, certification, and documentation partners when necessary for a specific inquiry, quotation, or order
These service providers and business partners may process information only as necessary to provide their services, support our business operations, communicate with customers, or fulfill specific inquiries and orders, subject to applicable contractual and legal requirements.
7. International Processing and Data Retention
Because HNaralon operates internationally, personal information may be processed in China, Canada, the United States, or another country where our service providers or project partners operate. Information processed outside your country may be subject to the laws and lawful access requirements of the destination country.
We use reasonable contractual, organizational, and technical measures to protect personal information when it is transferred or processed across borders.
We retain general inquiries for up to 24 months after the last meaningful communication. Quotation, sample, and project records may be retained for up to three years. Order, contract, accounting, and legally required business records may be retained for up to seven years or for another period required by applicable law.
Marketing subscription information is retained until you unsubscribe or withdraw consent. Privacy request records may be retained for up to two years after the request is completed. Analytics and advertising data are retained according to the settings applied to the relevant service.
8. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect the information we collect.
9. Privacy Rights for Canadian Individuals
Canadian individuals may request access to the personal information we hold about them, request correction of inaccurate or incomplete information, withdraw consent where applicable, and ask questions or raise concerns about our privacy practices.
Withdrawal of consent will not affect processing already carried out lawfully and may limit our ability to provide certain requested services. To submit a privacy request or complaint, contact us using the Privacy Contact information below. We may need to verify your identity before completing certain requests.
10. California Privacy Rights
- Right to know the categories and specific pieces of personal information collected
- Right to request deletion subject to applicable exceptions
- Right to request correction of inaccurate personal information
- Right to opt out of the sale or sharing of personal information
- Right to limit certain uses and disclosures of sensitive personal information where applicable
- Right to non-discrimination for exercising privacy rights
11. Children’s Privacy
Our website and services are intended for business users and B2B buyers. They are not directed to children.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
12. Links to Other Websites
Our website may contain links to third-party websites, documents, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business communication process, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
- Company: Haining Hualong Paper Products Co., Ltd.
- Email: danny@hnaralon.com
- Phone / WhatsApp: +86 13505831152 ,+1 905 431 9966
- Head Office: Haining, Zhejiang, China
- North America Contact :55 West Beaver Creek Road, Units 20–21, Richmond Hill, ON L4B 1K5, Canada